Subject: Ticket Assigned - Conversation with User / escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 06:36:17 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User / escalation User                    Hello           10:20 AM, 20th Feb                   Bot                   Hi again!           10:20 AM, 20th Feb                     User                    i have not received my order           10:20 AM, 20th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           10:20 AM, 20th Feb                   Prince                   Please do let us know your order number?           10:21 AM, 20th Feb                     User                    Here           10:22 AM, 20th Feb                     User                    6273923835           10:23 AM, 20th Feb                     User                    Hello           10:24 AM, 20th Feb                     User                    please check           10:24 AM, 20th Feb                   Pri
 nce                   Kindly allow us a moment to retrieve your information.           10:24 AM, 20th Feb                     User                    Ok           10:25 AM, 20th Feb                   Prince                   We sincerely apologize for the inconvenience caused. We have forwarded your query to the concerned team and will be in touch with you on email ([email-masked]).           10:28 AM, 20th Feb                     User                    Thanks           10:29 AM, 20th Feb                   Prince                   Is there anything else i can help you with?           10:32 AM, 20th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:35 AM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2127591