Subject: Ticket Assigned - Conversation with User/ click and collect follow up
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 06:14:23 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User/ click and collect follow up User                    Hi           10:06 AM, 20th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           10:06 AM, 20th Feb                     User                    I didn't any messages to collect my order           10:06 AM, 20th Feb                     User                    Usually it takes 2 days to collect my order           10:07 AM, 20th Feb                     User                    Can you please check           10:07 AM, 20th Feb                     User                    I didnt get any messages           10:08 AM, 20th Feb                   Prince                   Please do let us know the order number?           10:08 AM, 20th Feb                     User                    8236422040           10:08 AM, 20th Feb                     User                    What is the status of my order           10:09 AM, 20th Feb                     User                    Can I collect it??           10:09 AM, 20th Feb                   Prince                   Kindly allow us a moment to retrieve your information.           10:10 AM, 20th Feb                     User                    Ok           10:10 AM, 20th Feb                   Prince                   We see that you have placed your order on 18 Feb, 2021. We would like to inform that your order is ready to shipped and click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days.   You’ll receive an SMS and an email when your order is ready for collection.           10:12 AM, 20th Feb                     User                    Ok. Thank you           10:12 AM, 20th Feb                   Prince                   Is there anything else i can help you with?           10:13 AM, 20th Feb                     User                    Nothing... Thanks           10:13 AM, 20th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:13 AM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2127525