Subject: Ticket Assigned - Conversation with User/ Click and collect follow up
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 06:09:35 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User/ Click and collect follow up User                    Hlo           10:01 AM, 20th Feb                     User                    Ell           10:01 AM, 20th Feb                     User                    I would like to follow up my order.           10:01 AM, 20th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           10:01 AM, 20th Feb                     User                    I wpuld like to ff status of my order           10:02 AM, 20th Feb                   Prince                   Please do let us know the order number?           10:02 AM, 20th Feb                     User                    Still it is not ready for collectiom           10:02 AM, 20th Feb                     User                    Order nmber 9635124190           10:02 AM, 20th Feb              
      Prince                   Kindly allow us a moment to check.           10:03 AM, 20th Feb                     User                    Ok sure           10:03 AM, 20th Feb                   Prince                   Your order has now arrived at the store for collection, and is ready for pick-up.  We request you to visit the store and collect your order. You need to bring the following with you to collect your order:  1. Your confirmation email, the text message you receive 2. Identification. This should be either: - Valid National ID  - Valid driver's license or passport featuring a current photograph  The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.           10:04 AM, 20th Feb                     User                    Okay. Thanks           10:04 AM, 20th Feb                   Prince                   Is there anything else i can help you?           10:06 AM, 20th Feb                   P
 rince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:08 AM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2127514