Subject: Ticket Assigned - Conversation with Wriggly Tree
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 19 Feb 2021 08:04:06 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Wriggly  Tree Wriggly  Tree                    Hi good morning           11:43 AM, 19th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:43 AM, 19th Feb                     Wriggly  Tree                    Have an order from your store but till now no one called for pickup           11:44 AM, 19th Feb                   Prince                   Please do let us know your order number?           11:45 AM, 19th Feb                     Wriggly  Tree                    I placed an order with ref 8235849983 can I please know when it will be ready for collection           11:45 AM, 19th Feb                     Wriggly  Tree                    Hello           11:47 AM, 19th Feb                   Prince                   Kindly allow us a moment to retrieve your information.    
        11:48 AM, 19th Feb                     Wriggly  Tree                    K           11:48 AM, 19th Feb                   Prince                   We sincerely apologize for the inconvenience caused. We have forwarded your query to the concerned team and will be in touch with you on email ([email-masked]).           11:49 AM, 19th Feb                     Wriggly  Tree                    So when will I receive a call or the email           11:51 AM, 19th Feb                   Prince                   We have escalated this issue to our store team and will get back to you asap.           11:55 AM, 19th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:58 AM, 19th Feb                   Prince                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           12:03 PM, 19th Feb                
                           View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2124451