Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 19 Feb 2021 08:03:32 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Good morning           11:42 AM, 19th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:43 AM, 19th Feb                     User                    Hi prince           11:43 AM, 19th Feb                     User                    I'm urgently awaiting a delivery..           11:43 AM, 19th Feb                     User                    Please can you check the status           11:43 AM, 19th Feb                   Prince                   Please do let us know the order number?           11:44 AM, 19th Feb                     User                    9636047792           11:45 AM, 19th Feb                   Prince                   Kindly allow us a moment to check.           11:47 AM, 19th Feb                     User                    Ok   
         11:47 AM, 19th Feb                     User                    If I don't receive the order today I would like to cancel the order please           11:48 AM, 19th Feb                   Prince                   Please allow us a moment to retrieve your information.           11:51 AM, 19th Feb                     User                    Ok           11:51 AM, 19th Feb                   Prince                   We sincerely apologize for the inconvenience caused. We have forwarded your query to the concerned team and will be in touch with you on email ([email-masked]).           11:54 AM, 19th Feb                     User                    When can I expect a response?           11:54 AM, 19th Feb                   Prince                   We escalated this case to our courier team and will get back to you asap.           11:57 AM, 19th Feb                     User                    Thank you           11:58 AM, 19th Feb                   Prince                  
  It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:03 PM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2124448