Subject: Ticket Assigned - Conversation with Orange Magnifier
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 19 Feb 2021 07:11:02 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Orange Magnifier Orange Magnifier                    Hi I want to cancel the order 9636242465           10:52 AM, 19th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           10:54 AM, 19th Feb                   Prince                   Please allow us a moment to retrieve your information.           10:54 AM, 19th Feb                     Orange Magnifier                    Hi I want to cancel the order 9636242465           10:54 AM, 19th Feb                   Prince                   Please allow us a moment to retrieve your information.           10:55 AM, 19th Feb                   Prince                   We can see the order has been placed on <17 Feb, 2021> with the order number  <9636242465>   As per the status, the order is ready to shipped and once the order is ready to 
 shipped after that we are unable to cancel your order. Your order will be available for collection for 14 days from the confirmation email received to collect.  The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4-15 days.           10:58 AM, 19th Feb                     Orange Magnifier                    Can't it cancel earlier. If I tell the shop staff I want to return all items and get refund           10:59 AM, 19th Feb                     Orange Magnifier                    Are you there           11:01 AM, 19th Feb                   Prince                   We would request you to do not collect your order.           11:02 AM, 19th Feb                     Orange Magnifier                    Can I cancel the order 9636449351           11:04 AM, 19th Feb                     Orange Magnifier                    I placed yesterday           11:04 AM, 19th Feb                     Orange Magnifier                  
   Please let me know           11:04 AM, 19th Feb                   Prince                   Please allow us a moment to check.           11:04 AM, 19th Feb                   Prince                   We are sorry to inform you this order status is ready to shipped.           11:06 AM, 19th Feb                     Orange Magnifier                    Ok           11:06 AM, 19th Feb                   Prince                   Also, as we can see you already cancel 4 items from this order.           11:06 AM, 19th Feb                   Prince                   cancelled*           11:06 AM, 19th Feb                   Prince                   For the same we have processed the refund.           11:07 AM, 19th Feb                   Prince                   Is there anything else i can help you with?           11:08 AM, 19th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:10 AM, 19th 
 Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2124321