Subject: Ticket Assigned - Conversation with Pedalling Pizza/escalation
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 19 Feb 2021 06:44:26 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Pedalling Pizza/escalation Pedalling Pizza                    Hi           10:21 AM, 19th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           10:23 AM, 19th Feb                     Pedalling Pizza                    I have returned some items but didn’t receive my refund           10:24 AM, 19th Feb                   Prince                   Please do let us know your order number?           10:26 AM, 19th Feb                     Pedalling Pizza                    Ok wait           10:27 AM, 19th Feb                     Pedalling Pizza                    9634264209           10:29 AM, 19th Feb                   Prince                   Kindly allow us a moment to check.           10:30 AM, 19th Feb                     Pedalling Pizza                    ok           10:30 AM, 19th Feb                   Prince                   We sincerely apologize for the inconvenience caused. We have forwarded your query to the concerned team and will be in touch with you on email ([email-masked]).           10:34 AM, 19th Feb                     Pedalling Pizza                    can they email me on other email address?           10:35 AM, 19th Feb                   Prince                   Yes, please provide us that email address?           10:39 AM, 19th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           10:41 AM, 19th Feb                   Prince                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           10:44 AM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2124260