Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 19 Feb 2021 06:38:58 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Good day sir, I' made a request to return an item right after I received my order last February 07. Until now no one has come to pick up the item. Your prompt action to this matter will be highly appreciated. Thank you and have a good day.           10:22 AM, 19th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           10:23 AM, 19th Feb                   Prince                   Please do let us know your order number?           10:23 AM, 19th Feb                     User                    6271622408 here's the order # sir           10:26 AM, 19th Feb                   Prince                   Please allow us a moment to check.           10:27 AM, 19th Feb                     User                    Yes please thank you           10:29 AM, 19th Feb 
                   Prince                   We sincerely apologize for the inconvenience caused. We have forwarded your query to the concerned team and will be in touch with you on email ([email-masked]).           10:32 AM, 19th Feb                     User                    Thank you sir. Have a good day           10:35 AM, 19th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:38 AM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2124250