Subject: Ticket Assigned - Conversation with User/escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 19 Feb 2021 06:19:32 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User/escalation User                    Hi           09:59 AM, 19th Feb                     User                    I wanted to know what is the weight of this product ? and up to how many kg of baby it can carry ?           10:00 AM, 19th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. I'm happy to help you.           10:00 AM, 19th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           10:03 AM, 19th Feb                     User                    Ya           10:03 AM, 19th Feb                     User                    i want to know the product information that I send you above           10:04 AM, 19th Feb                   Prince                   We have forwarded this query to our product team will get back to you on email.   
         10:05 AM, 19th Feb                   Prince                   Kindly let us know your email address?           10:06 AM, 19th Feb                     User                    [email-masked]           10:06 AM, 19th Feb                     User                             10:06 AM, 19th Feb                   Prince                   Thank you for providing us the email id. We'll get back to you on ([email-masked]).           10:08 AM, 19th Feb                   Prince                   Is there anything else i can help you with?           10:08 AM, 19th Feb                     User                    ok           10:08 AM, 19th Feb                     User                    this product is already on discount but still than can i use that 10% discount coupon?           10:09 AM, 19th Feb                   Prince                   Please note that we have different offers running everyday, the price may fluctuate accordingly to the offer that is running h
 owever, once the offer or sale is over, the item will be back to it's original price.           10:10 AM, 19th Feb                     User                    that I know once offer is finish it come back to original price but my question is different           10:12 AM, 19th Feb                     User                    read ones again my question please           10:12 AM, 19th Feb                   Prince                   Yes, you can use your own voucher code.           10:16 AM, 19th Feb                     User                    Ok thank you ??           10:18 AM, 19th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:19 AM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2124223