Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 19 Feb 2021 05:15:20 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    This is not my shukran number           08:52 AM, 19th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           08:52 AM, 19th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           08:54 AM, 19th Feb                     User                    Signed up for online account and a wring shukran card is linked           08:54 AM, 19th Feb                   Prince                   Kindly elaborate your query so, that we can assist you better.           08:55 AM, 19th Feb                     User                    Right. Im a customer of many years. Never changed my phone or shukran card           08:57 AM, 19th Feb                     User                    now opened account on my iphon
 e. Showing wrong card           08:57 AM, 19th Feb                   Prince                   Kindly let us know your registered email address?           08:58 AM, 19th Feb                     User                    [email-masked]           09:00 AM, 19th Feb                   Prince                   Please allow us a moment to check.           09:00 AM, 19th Feb                   Prince                   As we have checked this email id we found nothing.           09:01 AM, 19th Feb                   Prince                   Kindly provide us your registered contact number?           09:01 AM, 19th Feb                     User                    Thanks for the time. My card is registered with my husbands number 0504621446           09:02 AM, 19th Feb                     User                    i have 12 riyals credit!! Used it yesterday           09:03 AM, 19th Feb                   Prince                   How may i help you now?           09:04 AM, 19th Feb           
           User                    Have u missed the point??           09:04 AM, 19th Feb                   Prince                   Kindly allow us a moment to retrieve your information?           09:05 AM, 19th Feb                     User                    Ok or think better cancel the download of website and start over??           09:06 AM, 19th Feb                   Prince                   As i have checked under this contact number (0504621446) i'm not getting any information about your account. Kindly provide the correct email or contact number.           09:09 AM, 19th Feb                   Prince                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           09:11 AM, 19th Feb                     User                    This is our family and only card we use           09:12 AM, 19th Feb                   Prince                   As we can see today you have lin
 ked your Shukran card (1700000375107105) with this email ([email-masked]).           09:13 AM, 19th Feb                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:15 AM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2124132