Subject: New Reply Received - Conversation with Sailing Unicorn/escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 10:23:31 +0000 (UTC)

Hi Prince Malik,  The customer has responded to the ticket.  Conversation with Sailing Unicorn/escalation  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Arranged under <b><span style="color:blue">Collection </span>
<strong><span style='font-family:"Calibri",sans-serif'>Reference</span></strong></b>
<b><span style="color:red">B18C226 </span></b> </div>
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<div class="MsoNormal" style="line-height:115%"><b><span style='font-size:9.0pt;line-height:115%;font-family:"Trebuchet MS",sans-serif;color:black'>Best Regards
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>CMT Executive
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</span><span style="font-size:9.0pt;font-family:SimSun;color:black">–</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> Riyadh</span>
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#EE3224'>aramex.com</span><span style="font-size:9.0pt;color:#1F497D"></span>
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<span style='font-size:8.0pt;font-family:"Trebuchet MS",sans-serif;color:#8AB131'>For a greener planet, please don</span><span style="font-size:8.0pt;font-family:SimSun;color:#8AB131">’</span><span style='font-size:8.0pt;font-family:"Trebuchet MS",sans-serif;color:#8AB131'>t
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<div>From: Fatima Mohamed <br>
<b>Sent:</b> Thursday, February 18, 2021 1:09 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; ALL BAH CRM - Cluster &lt;[email-masked]&gt;; Abdulrahman Mohamad (SA) &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> RE: [#2119326] - Conversation with Sailing Unicorn/escalation</div>
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<div class="MsoNormal">Adding <a id="OWAAM0438B1EE50694CB9A78E868A46E47564" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abdulrahman Mohamad (SA)</span></a>
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<div class="MsoNormal" style="line-height:115%"><b><span style='font-size:10.0pt;line-height:115%;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks &amp; Best Regards</span></b></div>
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<div class="MsoNormal" style="line-height:115%"><b><span style='font-size:10.0pt;line-height:115%;font-family:"Trebuchet MS",sans-serif;color:black'>Fatima Mohamed</span></b></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>CMT executive
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> </span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif'>Aramex Bahrain W.L.L</span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>
</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>– Manama, Bahrain</span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'></span>
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Tel +973 17330434
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, February 18, 2021 1:05 PM<br>
<b>To:</b> ALL BAH CRM - Cluster &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#2119326] - Conversation with Sailing Unicorn/escalation</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement:Late Collection<br>
Order Date : Feb 10, 2021<br>
Order ID: 7434615611<br>
Tracking ID: 45447693561 &amp; 45447869596<br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on 12 Feb, 2021 &amp; 17 Feb, 2021 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
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Regards,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2119326:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2119326