Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 08:31:54 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hey there           12:16 PM, 18th Feb                     User                    I have forgotten my order details. Can you please fetch my order through my mobile number?           12:16 PM, 18th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           12:19 PM, 18th Feb                     User                    I have forgotten my order number           12:21 PM, 18th Feb                     User                    can you fetch it using my mobile number?           12:21 PM, 18th Feb                     User                    0556993238           12:22 PM, 18th Feb                     User                    Tamkeen Siddiqui           12:22 PM, 18th Feb                     User                    it was supposed to be delivered by today.        
    12:22 PM, 18th Feb                   Prince                   Kindly allow us a moment to check.           12:23 PM, 18th Feb                     User                    Sure           12:24 PM, 18th Feb                   Prince                   please provide us the email address which you have entered while placing the order?           12:25 PM, 18th Feb                     User                    [email-masked]           12:25 PM, 18th Feb                   Prince                   Please allow us a moment to retrieve your information.           12:26 PM, 18th Feb                   Prince                   We are unable to find any order with this contact number and email address. Kindly let us know the correct email or contact, which you have entered while placing the order.           12:27 PM, 18th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           12:29 PM, 18th Feb                   Pri
 nce                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           12:31 PM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2119896