Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 08:28:15 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hai           12:14 PM, 18th Feb                     User                    I would like to know the status of my click and collect order number 9636145254??           12:15 PM, 18th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           12:15 PM, 18th Feb                   Prince                   Kindly allow us a moment to check.           12:15 PM, 18th Feb                     User                    Okay           12:16 PM, 18th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           12:18 PM, 18th Feb                     User                    I would like to know the status of my click and collect order # 9636145254?           12:19 PM, 18th Feb                   Prince                   Please allow me a moment to retrieve your information.           12:22 PM, 18th Feb                   Prince                   We see that you have placed your order on 17 Feb, 2021. We would like to inform that your order is ready to shipped and click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days.     You’ll receive an SMS and an email when your order is ready for collection.           12:22 PM, 18th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           12:25 PM, 18th Feb                   Prince                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           12:28 PM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2119877