Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 07:58:31 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           11:48 AM, 18th Feb                   Bot                   Hi again!           11:48 AM, 18th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:49 AM, 18th Feb                     User                    Yes I ordered on clothes 2 days back           11:49 AM, 18th Feb                     User                    Today I received my delivery           11:49 AM, 18th Feb                     User                    One order is wrong           11:50 AM, 18th Feb                     User                             11:51 AM, 18th Feb                     User                    I ordered for chequered cardigan           11:52 AM, 18th Feb                   Prince                   We sincerely apologise for the inconvenience caused
  to you.  This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.  Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your proper products for your future purchases.           11:52 AM, 18th Feb                     User                    I want to return it           11:52 AM, 18th Feb                   Prince                   Please do let us know your order number along with the wrong item name?           11:53 AM, 18th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:56 AM, 18th Feb                   Prince                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           11:58 AM, 18th Feb                                          View con
 versation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2119705