Subject: Ticket Assigned - Conversation with User/escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 07:48:26 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User/escalation User                    Hello           11:38 AM, 18th Feb                   Bot                   Hi again!           11:38 AM, 18th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:38 AM, 18th Feb                     User                    i have an order and not deliver yet           11:39 AM, 18th Feb                   Prince                   Please do let us know the order number?           11:40 AM, 18th Feb                     User                    9635562470           11:41 AM, 18th Feb                   Prince                   Kindly allow us a moment to check.           11:42 AM, 18th Feb                     User                    ok           11:42 AM, 18th Feb                   Prince                   We sincerely apologize for the inc
 onvenience caused. We have forwarded your query to the concerned team and will be in touch with you on email ([email-masked]).           11:44 AM, 18th Feb                     User                    What is the problem           11:44 AM, 18th Feb                   Prince                   We have escalated this issue to our courier team and will get back to you asap.           11:46 AM, 18th Feb                     User                    Why all this time for delivery           11:46 AM, 18th Feb                     User                    ok           11:46 AM, 18th Feb                   Prince                   Is there anything else i can help you with?           11:46 AM, 18th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:48 AM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/
 tickets/2119646