Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 07:30:29 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello, I have a click and collect order.  I cant go out of the house as ny husband is positive. Can we have a delivery done?           11:25 AM, 18th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:25 AM, 18th Feb                     User                    Hello, I have a click and collect order.  I cant go out of the house as ny husband is positive. Can we have a delivery done?           11:26 AM, 18th Feb                   Prince                   We sincerely apologize for the inconvenience, however once the order is placed after that we're unable to change the delivery method.           11:26 AM, 18th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:28 AM, 18th
  Feb                   Prince                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           11:30 AM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2119544