Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 07:27:11 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           11:20 AM, 18th Feb                   Bot                   Hi again!           11:20 AM, 18th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:20 AM, 18th Feb                     User                    I returned one item from my last order and the courier collected it yesterday but I didn't get my money back on my wallet           11:21 AM, 18th Feb                   Prince                   Please do let us know the order number?           11:22 AM, 18th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:24 AM, 18th Feb                   Prince                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but
  feel free to chat with us again if you need help.           11:26 AM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2119531