Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 07:03:44 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    He           10:49 AM, 18th Feb                     User                    I have placed an order. Mistakenly i have selected the different color.           10:50 AM, 18th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           10:50 AM, 18th Feb                   Prince                   Please do let us know the order number?           10:50 AM, 18th Feb                     User                    9636224968           10:51 AM, 18th Feb                   Prince                   Kindly allow us a moment to cehck.           10:51 AM, 18th Feb                     User                    Okay           10:52 AM, 18th Feb                     User                    I need black but mistakenly I ordered blue           10:52 AM, 18th Feb                 
   Prince                   As we have checked, now your order is ready to shipped and once the order is ready to shipped after that we are unable make any changes.           10:55 AM, 18th Feb                     User                    What to do know ??           10:55 AM, 18th Feb                   Prince                   You can choose to return it after the delivery and place a new order.           10:55 AM, 18th Feb                   Prince                   With your desired color.           10:55 AM, 18th Feb                     User                    Yesterday I placed it. This is the first time my order is ready quickly.           10:56 AM, 18th Feb                     User                    Is there any other option ??           10:57 AM, 18th Feb                   Prince                   Your order is not ready for pick-up till now.           11:00 AM, 18th Feb                     User                    ??           11:00 AM, 18th Feb                   Princ
 e                   It's ready to shipped and once the order is with our courier after that we're unable to make any changes.           11:00 AM, 18th Feb                     User                    Okay.           11:00 AM, 18th Feb                   Prince                   Is there anything else i can help you with?           11:01 AM, 18th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:03 AM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2119381