Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 07:02:48 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           10:56 AM, 18th Feb                   Bot                   Hi again!           10:56 AM, 18th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           10:56 AM, 18th Feb                     User                    How to redeem my shukran points ??           10:56 AM, 18th Feb                   Prince                   To pay with your Shukrans, your MaxFashion.com and Shukran accounts must be linked.  Here's how to link them together:  You’ll first need to create a MaxFashion.com account.  If you already have a MaxFashion.com account, link your Shukran membership to it by clicking on the Shukran tab in the My Account section.  And here's how you can pay with your Shukrans:  Sign in to your account on MaxFashion.com. The 'Pay with Shukrans' slider on the Payment page will help you decide how many points you can spend and calculate your discount. Use the slider to get your desired savings. That's it!           10:58 AM, 18th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:01 AM, 18th Feb                   Prince                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           11:02 AM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2119376