Subject: Ticket Assigned - Conversation with User/escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 06:10:08 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User/escalation User                    I have an order scheduled to be delivered but I want to change the address           09:44 AM, 18th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           09:44 AM, 18th Feb                   Prince                   Please do let us know the order number?           09:44 AM, 18th Feb                     User                    7435705489           09:45 AM, 18th Feb                     User                    This is the order number           09:47 AM, 18th Feb                   Prince                   Kindly allow us a moment to check.           09:47 AM, 18th Feb                     User                    Ok           09:48 AM, 18th Feb                   Prince                   Please provide us the updated address so, that we can forward it to our courier team.           09:49 AM, 18th Feb                     User                    House 624, road 4609, block 746           09:52 AM, 18th Feb                     User                    A’ali           09:52 AM, 18th Feb                   Prince                   Kindly provide ud the proper address.           09:53 AM, 18th Feb                     User                    House 624           09:54 AM, 18th Feb                     User                    Road 4609           09:54 AM, 18th Feb                     User                    A’ali 746           09:54 AM, 18th Feb                     User                    This is the address           09:57 AM, 18th Feb                   Prince                   Thank you for confirming us.           10:00 AM, 18th Feb                   Prince                   we have forwarded this query to our courier team and will get back to you on email ([email-masked]).           10:01 AM, 18th Feb                   Prince                   Is there anything else i can help you with?           10:03 AM, 18th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:09 AM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2119155