Subject: Ticket Assigned - Conversation with Ticking Unicorn
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 06:04:38 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ticking  Unicorn Ticking  Unicorn                    Hi how can i see my order status on baby shop app?           09:34 AM, 18th Feb                     Ticking  Unicorn                    I have not received any email from baby shop regarding my order           09:35 AM, 18th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           09:40 AM, 18th Feb                     Ticking  Unicorn                    Hi how can i see my order status on baby shop app?           09:41 AM, 18th Feb                     Ticking  Unicorn                    I have not received any email from baby shop regarding my order           09:42 AM, 18th Feb                   Prince                   Please do let us know the order number?           09:43 AM, 18th Feb                     Ticking  Unicorn    
                 Order 9636301927           09:43 AM, 18th Feb                   Prince                   Kindly allow us a moment to check           09:44 AM, 18th Feb                     Ticking  Unicorn                    Ok           09:44 AM, 18th Feb                   Prince                   you have placed your order on 17 Feb, 2021. The orders are usually delivered within 2 - 3 working days.  Once this order has been shipped out you will receive an email notification for the same containing the tracking details.  Our courier partner will contact you to arrange a time for delivery. The order should be with you soon.           09:46 AM, 18th Feb                     Ticking  Unicorn                    Hi           09:48 AM, 18th Feb                     Ticking  Unicorn                    when i will receive my refund amount of order Philips Avent 2-Piece Anti-Col... +10item(s) Items from Order 9636325010 have been cancelled. Please check your email for more details.    
        09:49 AM, 18th Feb                   Prince                   Kindly allow me a moment to retrieve your information.           09:52 AM, 18th Feb                   Prince                   As we can see we have already processed the refund of amount AED 270.00. The amount you have paid online will be refunded back to your original payment method within 7-14 business days.           09:58 AM, 18th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           10:02 AM, 18th Feb                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:04 AM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2119143