Subject: Ticket Assigned - Conversation with User/escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 08:17:45 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User/escalation User                    Hello           11:55 AM, 17th Feb                   Bot                   Hi again!           11:55 AM, 17th Feb                     User                    I want to ask only about my order, with order #6273087180           11:56 AM, 17th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. I'm happy to help you?           12:01 PM, 17th Feb                   Prince                   Please allow me a moment to check.           12:01 PM, 17th Feb                   Prince                   We sincerely apologize for the inconvenience caused. We have forwarded your query to the concerned team and will be in touch with you on email ([email-masked]).           12:08 PM, 17th Feb                   Prince                   It was a pleasure to assist you. Thank you
  for shopping with us.  Have a wonderful day.           12:17 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2114366