Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 06:50:20 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    order status ?           10:17 AM, 17th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           10:17 AM, 17th Feb                     User                    TRN Number: 100260641400003           10:18 AM, 17th Feb                     User                    i am waiting for my shipment since 4th of February           10:18 AM, 17th Feb                     User                    I was supposed to get it last week, but still i didn't receive it           10:19 AM, 17th Feb                     User                    it is from Babysgop           10:19 AM, 17th Feb                     User                    Babyshop           10:19 AM, 17th Feb                   Prince                   Please do let us know the order number?           10:19 AM, 17th
  Feb                     User                    RN Number: 100260641400003           10:20 AM, 17th Feb                     User                    TRN Number: 100260641400003           10:20 AM, 17th Feb                     User                    that's all i have           10:20 AM, 17th Feb                     User                    it is from Mall of the Emirates           10:20 AM, 17th Feb                   Prince                   Kindly provide us the invoice so that we can further assist you.           10:24 AM, 17th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           10:27 AM, 17th Feb                     User                    yes           10:28 AM, 17th Feb                     User                    How can i send you the invoice?           10:28 AM, 17th Feb                     User                             10:29 AM, 17th Feb                   Prince                   Kindly contact o
 n this number for store order updation (+971 800 6927).           10:35 AM, 17th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           10:39 AM, 17th Feb                     User                    yes           10:39 AM, 17th Feb                     User                    Upon purchase and payment day the store told us that it will take maximum a week to get the order           10:40 AM, 17th Feb                     User                    we have been waiting for 2 weeks now  and still we didn't get the Car Seat!!           10:41 AM, 17th Feb                     User                    We need your support to get the right assistance and get the Car Seat today           10:41 AM, 17th Feb                   Prince                   We sincerely apologize for the inconvenience caused. We request you to kindly contact the store team directly on this contact number (+971 800 6927).           10:46 AM, 17th Fe
 b                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:50 AM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2113858