Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 06:39:45 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           10:17 AM, 17th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           10:17 AM, 17th Feb                     User                    I ordered product before 7days           10:17 AM, 17th Feb                     User                    But there is no process           10:20 AM, 17th Feb                   Prince                   Please do let us know the order number?           10:22 AM, 17th Feb                     User                    #6272466497           10:23 AM, 17th Feb                   Prince                   Please allow us a moment to check.           10:26 AM, 17th Feb                     User                    Take your time           10:29 AM, 17th Feb                   Prince                   Your order has now arr
 ived at the store for collection, and is ready for pick-up.  We request you to visit the store and collect your order. You need to bring the following with you to collect your order:  1. Your confirmation email, the text message you receive 2. Identification. This should be either: - Valid National ID or Iqama Number - Valid driver's license or passport featuring a current photograph  The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.           10:32 AM, 17th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           10:36 AM, 17th Feb                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:39 AM, 17th Feb                                          View conversation in Freshchat https://la
 ndmarkgroupservice.freshdesk.com/helpdesk/tickets/2113805