Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 07:30:52 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Assalamu alaikom warahmatullahi wabarakatuhu,I really need to return my items which I ordered online,I have complain 4x already by calling your hotline number but till today I am not getting reply or return yet,the items I recieved is definitely not the items i have ordered online,I start my complaint as soon as I received the item from January 23,2021           11:11 AM, 16th Feb                     User                    Please kindly give attention to my complaints it's been a month now           11:11 AM, 16th Feb                     User                    4 times I have called but not getting response until now           11:12 AM, 16th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:15 AM, 16th Feb                     User           
          I need to return my items which I ordered online because this is not same items that I ordered online           11:17 AM, 16th Feb                     User                    Could I go to any centrepoint branch here in dammam or should someone could pickup at my place           11:18 AM, 16th Feb                   Prince                   Please do let us know the order number?           11:22 AM, 16th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:24 AM, 16th Feb                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:26 AM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2108574