Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 07:07:13 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           10:51 AM, 16th Feb                     User                    I want to cancel my online order           10:51 AM, 16th Feb                     User                    What is the procedure           10:51 AM, 16th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           10:58 AM, 16th Feb                   Prince                   Please do let us know the order number?           10:58 AM, 16th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:02 AM, 16th Feb                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:06
  AM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2108462