Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 06:30:18 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello. My order status is undelivered. They attempted to deliver it on evening time that's why I am not able to receive it. Please deliver it morning time.           10:09 AM, 16th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           10:13 AM, 16th Feb                     User                    Just want to check the status of my order. If it will still be delivered. And i hope that they will deliver it on day time, so i'll be able to reeceive it.           10:13 AM, 16th Feb                     User                    Hi, we missed you! We were unable to deliver your item on 2021-02-15 22:44:23 . We will re-attempt the delivery. Click to give feedback https://www.fareye.co/customer-interaction.html?aoqDiRSM8BkHYl6K2NH/Jw==#/ Stay Happy!          
  10:15 AM, 16th Feb                     User                    This is the message from centrepoint           10:15 AM, 16th Feb                   Prince                   Please do let us know the order number?           10:19 AM, 16th Feb                     User                    Order # 4535512712           10:19 AM, 16th Feb                   Prince                   Kindly allow me a moment to check.           10:20 AM, 16th Feb                     User                    Okay please           10:20 AM, 16th Feb                   Prince                   As per the tracking information, we can see that our courier team tried to contacted you on +97450933521 but we didn't get any response from your side and We would like to inform you that your our courier team will make another two more attempts.  Also, you can now track it online at https://rb.gy/t4zw7m using tracking number FC0215210001831.  Our courier partner will contact you to arrange a time for delivery.The or
 der should be with you soon.           10:21 AM, 16th Feb                     User                    Noted. I saw the missed call around 9:00 pm. I was thinking that delivery timings are on day time only.           10:23 AM, 16th Feb                   Prince                   Our courier partner will make another attempt.           10:24 AM, 16th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           10:26 AM, 16th Feb                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:30 AM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2108297