Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 06:15:22 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hellow           09:53 AM, 16th Feb                     User                    My order number is           09:53 AM, 16th Feb                     User                    and I’m out of home now           09:53 AM, 16th Feb                     User                    can you please deliver my parcel tomorrow?           09:53 AM, 16th Feb                     User                    Because I received a message that my parcel is on the way           09:54 AM, 16th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           09:56 AM, 16th Feb                     User                    Hi           09:58 AM, 16th Feb                     User                    I am not at home right now           09:59 AM, 16th Feb                     User                    so can you please send my order tomorrow?           09:59 AM, 16th Feb                     User                    Because I received a message right now that my order is out for delivery           09:59 AM, 16th Feb                   Prince                   Please do let us know the order number?           10:00 AM, 16th Feb                     User                    9635820758           10:01 AM, 16th Feb                     User                    Alright?           10:04 AM, 16th Feb                     User                    Send me tomorrow morning anytime           10:05 AM, 16th Feb                   Prince                   Please allow me a moment retrieve your information.           10:07 AM, 16th Feb                     User                    Ok           10:08 AM, 16th Feb                   Prince                   We would like to inform you that your order is already on its way. You can now track it online at https://rb.gy/t4zw7m using tracking number FC021621000822.  Our courier partner will contact you to arrange a time for delivery and we request you to kindly coordinate with him about your date and timing. The order should be with you soon.           10:09 AM, 16th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           10:12 AM, 16th Feb                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:15 AM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2108239