Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 05:11:30 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           08:55 AM, 16th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may i help you?           08:57 AM, 16th Feb                     User                    I have ordered           08:57 AM, 16th Feb                     User                    Thank you for your order. Order 6273452957 for Maybelline New York Kajal Arga... +6more item(s) for SAR 109.0 is confirmed. Expect delivery by 16-02-2021.           08:58 AM, 16th Feb                     User                    2 items           08:58 AM, 16th Feb                     User                    Not delivered in the pack?           08:59 AM, 16th Feb                   Prince                   Please allow us a moment to retrieve your information.           09:00 AM, 16th Feb                     User          
           Ok           09:00 AM, 16th Feb                   Prince                   As i can see that you have received your order 6273452957 on 14 Feb, 2021.  Hope you like it!           09:02 AM, 16th Feb                     User                    Hope you got my query           09:04 AM, 16th Feb                     User                    2 items not received           09:05 AM, 16th Feb                     User                    Is your system showing all items delivered?           09:05 AM, 16th Feb                   Prince                   We sincerely apologize for the inconvenience caused.As i can your order is completely delivered to you.           09:06 AM, 16th Feb                     User                    Okay then nothing to discuss thanks           09:07 AM, 16th Feb                   Prince                   We would request you to please check it once and if you still believe that the item is missing please share the name of the item so that we can hel
 p you.           09:07 AM, 16th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           09:09 AM, 16th Feb                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:11 AM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2108005