Subject: Ticket Assigned - Conversation with User/ escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 04:54:52 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User/ escalation User                    Hi           08:37 AM, 16th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may i help you?           08:37 AM, 16th Feb                     User                    I want to change my contact no by mistekly I put the wrong no           08:39 AM, 16th Feb                     User                    My order may be shipped           08:39 AM, 16th Feb                   Prince                   Please do let us know your order number?           08:40 AM, 16th Feb                     User                    #9635543278           08:43 AM, 16th Feb                     User                    My new contact no is           08:43 AM, 16th Feb                     User                    0543614189           08:43 AM, 16th Feb                   Prince              
      Kindly allow me a moment to retrieve your information.           08:45 AM, 16th Feb                     User                    Ok           08:48 AM, 16th Feb                   Prince                   We have escalated this issue to our courier team to update your phone number and will get back to you on email ([email-masked]).           08:49 AM, 16th Feb                   Prince                   Is there anything else i can help you with?           08:51 AM, 16th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:54 AM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2107983