Subject: Ticket Assigned - Conversation with Biking Pizza
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 04:50:09 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Biking Pizza Biking Pizza                    Hi there           08:28 AM, 16th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may i help you?           08:28 AM, 16th Feb                     Biking Pizza                    Hi Prince ... I have ordered few items and supposed to be delivery by yesterday but till it showing as processing           08:30 AM, 16th Feb                   Prince                   Please do let us know the order number?           08:30 AM, 16th Feb                     Biking Pizza                    For your reference, your order number is 9635389355.           08:32 AM, 16th Feb                   Prince                   Kindly allow me a moment to retrieve your information.           08:33 AM, 16th Feb                     Biking Pizza                    Ok           08:33 AM, 16th Feb                   Prince                   As i can see your order has now arrived at the store for collection, and is ready for pick-up.  We request you to visit the store and collect your order. You need to bring the following with you to collect your order:  1. Your confirmation email, the text message you receive 2. Identification. This should be either: - Valid National ID - Valid driver's license or passport featuring a current photograph  The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.           08:35 AM, 16th Feb                     Biking Pizza                    Ok can I collect that today           08:35 AM, 16th Feb                     Biking Pizza                    9635520326.           08:35 AM, 16th Feb                     Biking Pizza                    This is another order item           08:36 AM, 16th Feb                     Biking Pizza                    May I know the status of this as well           08:36 AM, 16th Feb                   Prince                   Kindly allow me a moment to retrieve your information.           08:36 AM, 16th Feb                   Prince                   We see that you have placed your order on 14 Feb, 2021. We would like to inform that your order is ready to shipped and click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days.     You’ll receive an SMS and an email when your order is ready for collection. ​           08:39 AM, 16th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           08:41 AM, 16th Feb                     Biking Pizza                    Thanks           08:43 AM, 16th Feb                   Prince                   Is there anything else i can help you with?           08:45 AM, 16th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:49 AM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2107978