Subject: Ticket Assigned - Conversation with Pedalling Basketball
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 04:27:29 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Pedalling Basketball Pedalling Basketball                    Hi           08:05 AM, 16th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may i help you?           08:05 AM, 16th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           08:07 AM, 16th Feb                     Pedalling Basketball                    Hello           08:08 AM, 16th Feb                   Prince                   How may i help you today?           08:08 AM, 16th Feb                     Pedalling Basketball                    i want to return two items from order no.           08:08 AM, 16th Feb                   Prince                   Kindly let us know the order number?           08:09 AM, 16th Feb                     Pedalling Basketball                    9635458712           08:09 AM, 16th Feb                     Pedalling Basketball                    Beige pump Steve Maden           08:09 AM, 16th Feb                     Pedalling Basketball                    and shoe mart silver pumps           08:10 AM, 16th Feb                   Prince                   Please allow me a moment to retrieve your information.           08:10 AM, 16th Feb                     Pedalling Basketball                    Ok           08:10 AM, 16th Feb                   Prince                   You can return online purchases through the below three channels:   ·You can contact our customer support team on (800-6927) to book a return and to be notified of the refund amount based on our return policy.  ·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.  ·You can now drop off your return to any (Centrepoint) store across the (UAE).   Here’s what you need to do.   ·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (Centrepoint) store in the (UAE).  ·Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.  ·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.           08:12 AM, 16th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           08:15 AM, 16th Feb                     Pedalling Basketball                    I want courier to take back the items           08:16 AM, 16th Feb                     Pedalling Basketball                    Please post my request           08:17 AM, 16th Feb                     Pedalling Basketball                    thank u           08:18 AM, 16th Feb                   Prince                   Kindly confirm us both of the item names for which you want us to create the return request.           08:19 AM, 16th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           08:22 AM, 16th Feb                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:27 AM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2107950