Subject: New Reply Received - Unable to recover my password.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 01:22:14 +0000 (UTC)

Hi Prince Malik,  The customer has responded to the ticket.  Unable to recover my password.  Ticket comment <div>Hi, </div>
<div id="yMail_cursorElementTracker_1613438384228"> </div>
<div id="yMail_cursorElementTracker_1613438386043">My issue has still not been resolved. I have taken the screenshot and attached in the email. </div>
<div id="yMail_cursorElementTracker_1613438421134"><br></div>
<div id="yMail_cursorElementTracker_1613438422439">My country of access is KSA</div>
<div id="yMail_cursorElementTracker_1613438440409">email - [email-masked]</div>
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<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId9ae2fceb-f721-4feb-8785-a4a0013fa4a3" class="inline-image-global inlined-image-cid-9ae2fceb-f721-4feb-8785-a4a0013fa4a3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MjkwMzExOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.e0KnEbF8-tWbRXo-Dtu0Ns_CfMXOmtimlq-McUFZzpo" style="width:100%;max-width:800px"><br>
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<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId6b513ae2-049e-4fb4-9337-9f581ff364fc" class="inline-image-global inlined-image-cid-6b513ae2-049e-4fb4-9337-9f581ff364fc" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MjkwMzExOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PQ_Pa2Vu5rdywAR2hLi0kG0N-nAMYdORcCtRnjmTdr0" style="width:100%;max-width:800px"><br>
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<div id="yMail_cursorElementTracker_1613438491636"><br></div>Kindly try to resolve this issue </div>
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<div id="yMail_cursorElementTracker_1613438505010">Regards</div>
<div id="yMail_cursorElementTracker_1613438508620">Dr. Atiq<br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Jan 10, 2021 at 11:27 AM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv7096791367"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Atiq,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the issue that you are facing however, we would request you to please share with us the below details so that we can investigate this further:<br><br>1. Screenshot of the issue that you are receiving when you are clicking on the password reset link(If Possible).<br>2. Registered email address<br>3. Country Of Access<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team<br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1969866