Subject: Ticket Assigned - Conversation with Roasting Fire
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 07:31:11 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Roasting Fire Roasting Fire                    Hello           11:03 AM, 15th Feb                   Bot                   أهلا مرة أخرى!           11:03 AM, 15th Feb                     Roasting Fire                    My order number is 9631902816           11:04 AM, 15th Feb                     Roasting Fire                    Still not yet deliver           11:04 AM, 15th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:05 AM, 15th Feb                   Prince                   Please allow me a moment to check.           11:05 AM, 15th Feb                     Roasting Fire                    If not delivery today cancel my order please           11:05 AM, 15th Feb                   Prince                   We sincerely apologize for the inconvenience caused. We have forwarded your query to the concerned team and will be in touch with you on email ([email-masked]).           11:08 AM, 15th Feb                     Roasting Fire                    Every day same message           11:09 AM, 15th Feb                     Roasting Fire                    Almost 20 days           11:10 AM, 15th Feb                     Roasting Fire                    finished           11:10 AM, 15th Feb                     Roasting Fire                    Cancel my order           11:10 AM, 15th Feb                     Roasting Fire                    no response until now           11:10 AM, 15th Feb                     Roasting Fire                    When concern team contact me           11:14 AM, 15th Feb                     Roasting Fire                    everyday same story no body contact me since last week           11:14 AM, 15th Feb                     Roasting Fire                    You don’t have stock why they accepted order?           11:15 AM, 15th Feb                   Prince                   Please be assured we have forawded this to our relevant team and will get back to you on email ([email-masked]).           11:16 AM, 15th Feb                     Roasting Fire                    I don’t think team will not respond           11:18 AM, 15th Feb                     Roasting Fire                    I dont know when?           11:19 AM, 15th Feb                   Prince                   We sincerely apologize for the inconvenience caused. This is surely not the experience we offer to our customer when they shop with us.           11:23 AM, 15th Feb                   Prince                   Please be assured we have forwarded this to our relevant team and will get back to you on email ([email-masked]).           11:25 AM, 15th Feb                     Roasting Fire                    Thank you for your same reply since last week           11:25 AM, 15th Feb                   Prince                   We do understand your frustration regarding the same and rest assured will get back to you within 24 hours.           11:26 AM, 15th Feb                     Roasting Fire                    Thank you           11:27 AM, 15th Feb                   Prince                   Is there anything else i can help you with?           11:29 AM, 15th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:30 AM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2102939