Subject: Ticket Assigned - Conversation with Chanting Birdie
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 06:49:33 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chanting Birdie Chanting Birdie                    hello           10:32 AM, 15th Feb                   Bot                   أهلا مرة أخرى!           10:32 AM, 15th Feb                     Chanting Birdie                    good morning           10:32 AM, 15th Feb                     Chanting Birdie                    courier guy collected the itemz for return yesterday           10:32 AM, 15th Feb                     Chanting Birdie                    just want to ask when my refund           10:32 AM, 15th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           10:33 AM, 15th Feb                   Prince                   Please do let us know the order numbe           10:33 AM, 15th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           10:36 AM, 15th Feb                     Chanting Birdie                    ok           10:36 AM, 15th Feb                     Chanting Birdie                    this is the order numbdr           10:36 AM, 15th Feb                     Chanting Birdie                    9634650213           10:37 AM, 15th Feb                     Chanting Birdie                    hello           10:38 AM, 15th Feb                     Chanting Birdie                    anybody there           10:39 AM, 15th Feb                     Chanting Birdie                    hello           10:39 AM, 15th Feb                   Prince                   Please allow me a moment to check.           10:40 AM, 15th Feb                     Chanting Birdie                    ok thank you           10:40 AM, 15th Feb                     Chanting Birdie                    the items already ur courier guy collected it           10:40 AM, 15th Feb                   Prince                   Your product will take 2-3 business days to reach our warehouse.   It will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7 - 14 working days.           10:42 AM, 15th Feb                     Chanting Birdie                    ohh it's still taking time           10:43 AM, 15th Feb                   Prince                   We apologize for any inconvenience caused.           10:43 AM, 15th Feb                   Prince                   Once the return process done after that we'll initiate refund.           10:44 AM, 15th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           10:46 AM, 15th Feb                     Chanting Birdie                    hmm           10:47 AM, 15th Feb                     Chanting Birdie                    so is it going directly to my debit card           10:48 AM, 15th Feb                   Prince                   Yes.           10:48 AM, 15th Feb                   Prince                   The amount you have paid online will be refunded back to your original payment method.           10:48 AM, 15th Feb                     Chanting Birdie                    ok then           10:48 AM, 15th Feb                     Chanting Birdie                    thank ypu           10:48 AM, 15th Feb                     Chanting Birdie                    i will just wait           10:48 AM, 15th Feb                   Prince                   Is there anything else i can help you with?           10:49 AM, 15th Feb                     Chanting Birdie                    and follow up           10:49 AM, 15th Feb                     Chanting Birdie                    after a week           10:49 AM, 15th Feb                     Chanting Birdie                    that's all           10:49 AM, 15th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:49 AM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2102721