Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 05:57:06 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    order:9635205604           09:40 AM, 15th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           09:43 AM, 15th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           09:45 AM, 15th Feb                     User                    hi           09:45 AM, 15th Feb                   Prince                   How may i help you today?           09:45 AM, 15th Feb                     User                    9635205604 status           09:46 AM, 15th Feb                   Prince                   Kindly allow us a moment to retrieve your information.           09:46 AM, 15th Feb                     User                    okay           09:46 AM, 15th Feb                   Prince                   We see that you have placed your order on 16 Nov, 2020. We would like to inform that your order is ready to shipped and click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 business days. You’ll receive an SMS and an email when your order is ready for collection.           09:47 AM, 15th Feb                   Prince                   Please igonre the previous message           09:48 AM, 15th Feb                   Prince                   We see that you have placed your order on 13 Feb, 2021. We would like to inform that your order is ready to shipped and click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 business days.     You’ll receive an SMS and an email when your order is ready for collection.           09:48 AM, 15th Feb                     User                    okay           09:49 AM, 15th Feb                     User                    so hopefully by tomorrow the order should be at the store for collection?           09:49 AM, 15th Feb                   Prince                   We'll try our best to provide within the time frame.           09:52 AM, 15th Feb                     User                    Please do           09:54 AM, 15th Feb                   Prince                   Is there anything else i can help you with?           09:55 AM, 15th Feb                     User                    Thank You           09:55 AM, 15th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:56 AM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2102508