Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 03:58:26 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi .. if I cancel how long it takes until I get refunded           07:45 AM, 15th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           07:46 AM, 15th Feb                   Prince                   Please do let us know the order number?           07:46 AM, 15th Feb                     User                    I dont know .. its the last purchase           07:47 AM, 15th Feb                   Prince                   Then kindly let us know the email address which you entered while placing the order?           07:48 AM, 15th Feb                     User                    [email-masked]           07:48 AM, 15th Feb                     User                    its the kolcraft contours curve double stroller           07:48 AM, 15th Feb         
           Prince                   Please allow me a moment to retrieve your information.           07:49 AM, 15th Feb                     User                    Ok           07:49 AM, 15th Feb                   Prince                   As i can see you have placed your order # today. If you cancel it then the amount you have paid online will be refunded to your original payment method within 7-14 working days.           07:52 AM, 15th Feb                     User                    Ok thank you           07:52 AM, 15th Feb                   Prince                   Kindly confirm us if you want to cancel your order.           07:52 AM, 15th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           07:54 AM, 15th Feb                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.     
       07:58 AM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2102302