Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 01:55:09 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           05:43 AM, 15th Feb                     User                    I need to ask about something please           05:43 AM, 15th Feb                     User                    Can i add new items to order?           05:44 AM, 15th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           05:44 AM, 15th Feb                   Prince                   Please do let me know the order number?           05:45 AM, 15th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           05:47 AM, 15th Feb                     User                    Thank you for getting me back fast!  Sure one sec           05:47 AM, 15th Feb                     User                    2000969788           05:48 AM, 15th Feb                   Prince                   Kindly allow me a moment to check.           05:49 AM, 15th Feb                     User                    Take your time           05:49 AM, 15th Feb                     User                    I just had ordered it a few mins ago.           05:50 AM, 15th Feb                   Prince                   As i can see you have placed your order today. However, once the order is placed successfully after that we're unable to add any extra item in your order.           05:52 AM, 15th Feb                   Prince                   We request you to kindly place a new order with your desired items.           05:53 AM, 15th Feb                     User                    Okay, thank you a lot           05:53 AM, 15th Feb                   Prince                   Is there anything else i can help you?           05:53 AM, 15th Feb                     User                    No, that’s it. Thank you           05:54 AM, 15th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:54 AM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2102231