Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 05:28:06 +0000 (UTC)

Hi Prince Malik,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto">Good morning, <div dir="auto"><br></div>
<div dir="auto">Is it normal that it's took almost ONE MONTH !!?!</div>
<div dir="auto">I request an immediate solution please.</div>
<div dir="auto"><br></div>
<div dir="auto">BR</div>
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<div dir="ltr" class="gmail_attr">Le sam. 6 févr. 2021 à 11:42, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; a écrit :<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Amina,<br><br>Thank you for your patience.<br><br>We’re really sorry if we’ve taken longer than usual to get back to you.<br><br>We understand that this would be really frustrating for you, as you haven't received any update for your concern. Please consider this as a rare instance, rest assured our team is working on your issue, and will get back to you as soon as possible.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2030407