Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 08:08:01 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:47 AM, 13th Feb                     User                    Can u pls assist me with the status of my order 9634827247           11:47 AM, 13th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How can I help you?           11:47 AM, 13th Feb                   Prince                   Please allow me a moment to check.           11:48 AM, 13th Feb                     User                    Status of my order 9634827247           11:48 AM, 13th Feb                     User                    ??           11:49 AM, 13th Feb                     User                    Is it out for delivery           11:49 AM, 13th Feb                     User                    Helloo           11:51 AM, 13th Feb                     User                    R u there           
 11:51 AM, 13th Feb                   Prince                   Kindly allow me a moment to retrieve your information.           11:51 AM, 13th Feb                   Prince                   As per the tracking information, we can see that our courier team tried to contacted you on +971562239141 but we didn't get any response from your side and We would like to inform you that your our courier team will make another more attempts.  Also, you can now track it online at https://rb.gy/t4zw7m using tracking number FC021121001626.  Our courier partner will contact you to arrange a time for delivery.The order should be with you soon.           11:54 AM, 13th Feb                     User                    They came up yesterday it was friday i was not working so atleast they could have called me on my number           11:56 AM, 13th Feb                     User                    I want it today pls           11:56 AM, 13th Feb                     User                    Mark it as 
 urgent or priortise it pls           11:56 AM, 13th Feb                     User                    Yes pls           11:58 AM, 13th Feb                   Prince                   We sincerely apologize for the inconvenience caused. We have forwarded your query to the concerned team and will be in touch with you on email ([email-masked]).           11:58 AM, 13th Feb                     User                    Be atleast calll           11:58 AM, 13th Feb                     User                    I will b waiting its very very super urgent           11:59 AM, 13th Feb                   Prince                   I can't give you the assurity for today delivery but we'll try our best to deliver it asap.           12:02 PM, 13th Feb                     User                    Plssss           12:02 PM, 13th Feb                     User                    Please atleast tomorrow mrng           12:04 PM, 13th Feb                     User                    Plssss          
  12:04 PM, 13th Feb                   Prince                   Please be assured we have forwarded your query to our courier team and will get back to you on your email ([email-masked]).           12:05 PM, 13th Feb                     User                    Thank u           12:06 PM, 13th Feb                   Apoorv                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:07 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2092975