Subject: Ticket Assigned - Conversation with Roasting Calculator
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 08:02:26 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Roasting Calculator Roasting Calculator                    Yes I am hete           11:39 AM, 13th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. I'll be happy to help you?           11:41 AM, 13th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:43 AM, 13th Feb                     Roasting Calculator                    Is my order is ready for collection ?           11:44 AM, 13th Feb                     Roasting Calculator                    My order number is #9635191252           11:45 AM, 13th Feb                   Prince                   Till now your order is not ready for pickup           11:45 AM, 13th Feb                   Prince                   you have placed this order on 13 Feb, 2021. Please note the delivery 
 time frame is 2-3 business days.           11:45 AM, 13th Feb                     Roasting Calculator                    We just spoke your customer  service  800           11:46 AM, 13th Feb                     Roasting Calculator                    Lady confirmed order is ready           11:46 AM, 13th Feb                     Roasting Calculator                    So I dont know who is wrong           11:47 AM, 13th Feb                     Roasting Calculator                    The lady checked in system and I know calls are re recorded too           11:47 AM, 13th Feb                     Roasting Calculator                    We received SMS too           11:50 AM, 13th Feb                     Roasting Calculator                    Your online chat is not helpful           11:50 AM, 13th Feb                   Prince                   I just refreshed your order in my system and it's showing ready for pick-up however, the information was given to you is right.           11
 :51 AM, 13th Feb                     Roasting Calculator                    I spoke to your customer service and they were very helpful           11:52 AM, 13th Feb                     Roasting Calculator                    I was expecting the same through thos chat but unfortunately it did not!           11:52 AM, 13th Feb                     Roasting Calculator                    Thank you!           11:52 AM, 13th Feb                   Prince                   I apologize for any inconvenience caused to you however, please note the information that has been shared with you is correct, however, sometimes there may be a delay in information that would reflect in our system. Rest assured I appreciate your feedback regarding the same and we will try our best to provide you the best services.           11:55 AM, 13th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:59 AM, 13th Feb                   Pri
 nce                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:02 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2092943