Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 07:56:01 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    HI           11:33 AM, 13th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How can I help you?           11:37 AM, 13th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:39 AM, 13th Feb                     User                    Would like to remove two items from the Order #4534933277           11:40 AM, 13th Feb                     User                    ys           11:40 AM, 13th Feb                     User                    Hi Prince           11:40 AM, 13th Feb                   Prince                   Please allow me a moment to retrieve your information.           11:41 AM, 13th Feb                     User                    Juniors Mini Medicine Nurser           11:41 AM, 13th Feb   
                   User                    by mistake I have added 3, instead of one           11:41 AM, 13th Feb                     User                    please remove the extra two           11:41 AM, 13th Feb                   Prince                   Please allow me a moment to check.           11:42 AM, 13th Feb                     User                    okay           11:43 AM, 13th Feb                   Prince                   As i can see your order is in transit and is it with courier now. Once the order is with the courier we are unable to make any changes however, you can choose to return it after the delivery           11:44 AM, 13th Feb                     User                    it is still showing as processing, delivery date is on 15th           11:45 AM, 13th Feb                     User                    now its showing as shipped           11:46 AM, 13th Feb                     User                    as it is a Cash on delivery, can I return it at th
 e time of delivery           11:46 AM, 13th Feb                   Prince                   You can choose to return it after the delivery.           11:49 AM, 13th Feb                     User                    Okay, Thanks for the prompt response           11:50 AM, 13th Feb                   Prince                   Is there anything else i can help you with.           11:52 AM, 13th Feb                     User                    No, That's it, Thanks again           11:53 AM, 13th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:55 AM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2092901