Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 07:19:51 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:03 AM, 13th Feb                     User                    Can i get an update on order no8235121820           11:03 AM, 13th Feb                     User                    ?           11:06 AM, 13th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:07 AM, 13th Feb                   Prince                   Please allow me a moment to check.           11:07 AM, 13th Feb                     User                    Ok           11:07 AM, 13th Feb                   Prince                   As we can see your order has now arrived at the store for collection, and is ready for pick-up.  We request you to visit the store and collect your order. You need to bring the following with you to collect your order:  1. Your confirmation e
 mail, the text message you receive 2. Identification. This should be either: - Valid National ID - Valid driver's license or passport featuring a current photograph  The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.           11:10 AM, 13th Feb                     User                    I can pick today?           11:10 AM, 13th Feb                     User                    ?           11:11 AM, 13th Feb                     User                    ?           11:13 AM, 13th Feb                   Prince                   Yes           11:14 AM, 13th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:16 AM, 13th Feb                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:19 
 AM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2092751