Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 06:52:54 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I have done 3 orders last couple of days and i couldn't see the shukran amount for those orders are added to my shukaran ac. Whats the reason for this           10:38 AM, 13th Feb                   Prince                   Hi, Thank you for contacting us. My name is name Prince. How may I help you?           10:39 AM, 13th Feb                   Prince                   Please do let us know the order number?           10:40 AM, 13th Feb                     User                    I camnot remeber the order numbers           10:41 AM, 13th Feb                     User                    For my last 3, 4 ordera i ddnt receive the shukran points           10:42 AM, 13th Feb                     User                    Check the attachment for order nos           10:43 AM, 13th Feb                   Prince                   Kin
 dly allow me a moment to retrieve your information.           10:43 AM, 13th Feb                     User                    Ok           10:43 AM, 13th Feb                     User                    ??           10:47 AM, 13th Feb                   Prince                   We would like to inform that your Shukran points have already been credited to your Shukran account. However, you will not be able to use these points for the next 14 days. This 14 days count starts from the delivery date of your items for your last purchase.   Please note that it will take 14 days for the Shukran points that you gained on your purchases to appear on your Shukran account.           10:47 AM, 13th Feb                     User                    Ok thank u           10:48 AM, 13th Feb                   Prince                   Is there anything else i can help you with?           10:50 AM, 13th Feb                   Prince                   It was a pleasure to assist you. Thank you for sh
 opping with us.  Have a wonderful day.           10:52 AM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2092667