Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 06:21:07 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi ... Good morning           10:06 AM, 12th Feb                     User                    I need an urgent help regarding the order #           10:06 AM, 12th Feb                     User                    9634602515           10:08 AM, 12th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           10:08 AM, 12th Feb                     User                    I am traveling tonight and would like to receive the delivery for above order           10:08 AM, 12th Feb                     User                    It is still showing as processing           10:09 AM, 12th Feb                   Prince                   Please allow me a moment to check.           10:09 AM, 12th Feb                     User                    Were you able to check?        
    10:11 AM, 12th Feb                   Prince                   We sincerely apologize for the inconvenience caused. We have forwarded your query to the concerned team and will be in touch with you on your email ([email-masked]).           10:13 AM, 12th Feb                     User                    I need to receive by 3 pm today otherwise I won't be able to collect it as I need to catch my flight           10:14 AM, 12th Feb                   Prince                   We sincerely apologize for the inconvenience caused. Please be assured we have forwarded this to our relevant team and will get back to asap on your email ([email-masked]).           10:16 AM, 12th Feb                     User                    Ok...thank you           10:16 AM, 12th Feb                   Prince                   Is there anything else i can help you with?           10:18 AM, 12th Feb                   Prince                   It was a pleasure to assist you. Thank you for sh
 opping with us.  Have a wonderful day.           10:20 AM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2089484