Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 09:36:57 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="ltr" style="">
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<div dir="ltr">These are the pictures of the notebooks i received from front and back and also screenshots of the items in the website . I hope they get replaced or that i get a refund . Thank you . </div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, February 11, 2021 7:46:02 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2080075] - Product information
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<div dir="ltr">Hi Minna,<br>
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Thank you for getting in touch with us.<br>
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With reference to order # 9633845463.<br>
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We sincerely apologize for the inconvenience caused.<br>
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This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br>
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Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your proper products for your future purchases.<br>
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We would also request you to provide us some snapshots of the wrong item you have received along with the item name.<br>
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We look forward to hearing from you.<br>
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Your friends,<br>
The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043191717725'>pictures of the notebooks from front and back.pdf</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043191717726'>IMG_7009.PNG</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043191717727'>IMG_7010.PNG</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2080075