Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 08:09:01 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Dear Sir/Madam,</div>
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I tried to send you pictures yesterday but the email could not be delivered. Kindly find attached pictures of the items I'm referring to.</div>
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Regards,</div>
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Shiraz</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, February 11, 2021 9:28 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2081381] - Returns
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<div dir="ltr">Hi Shiraz,<br>
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Thank you for getting in touch with us.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused.<br>
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This is really unfortunate that you had received a wrong/damaged item in your purchase with us. We understand that you are sceptical about your future purchases.<br>
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Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.</div>
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<div dir="ltr">We would also request you to provide us some snapshots of the wrong/damaged item you have received.<br>
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We look forward to hearing from you.</div>
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<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043191687611'>IMG_1052.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043191687612'>IMG_1053.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2081381