Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 08:07:55 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    As salam alaikum           11:51 AM, 11th Feb                     User                    It is more than 10 days my order is not arrived           11:51 AM, 11th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:52 AM, 11th Feb                     User                    Hi           11:52 AM, 11th Feb                   Prince                   Kindly let me know the order number?           11:52 AM, 11th Feb                     User                    6268110899           11:53 AM, 11th Feb                     User                    6268262141           11:54 AM, 11th Feb                     User                    These two orders are mine which i placed 10 days before           11:54 AM, 11th Feb                   Prince                   Please
  allow me a moment to retrieve your information.           11:56 AM, 11th Feb                     User                    I placed order on 27th janurary its 13 days now my order is not arrived to collect           11:56 AM, 11th Feb                     User                    Ok           11:57 AM, 11th Feb                   Prince                   We sincerely apologize for the inconvenience caused. We have forwarded your query to the concerned team and will be in touch with you on email ([email-masked]).           11:58 AM, 11th Feb                     User                    I ready called to the customer service 2 days ago they said the same thing that they will contact but no one calls           11:59 AM, 11th Feb                   Prince                   Please be assured we'll be in touch with you asap on email ([email-masked]).           12:00 PM, 11th Feb                     User                    Please let me know when my order is going to ship to 
 the store           12:01 PM, 11th Feb                   Prince                   For that we have already forwarded your issue to the relevant team and once we will get the information we'll get back to you.           12:03 PM, 11th Feb                     User                    Ok i  am waiting           12:04 PM, 11th Feb                     User                    Thanks           12:04 PM, 11th Feb                   Prince                   Is there anything else, can i help you with?           12:04 PM, 11th Feb                     User                    Yes please ask your team to send some complementary gift with my order           12:05 PM, 11th Feb                     User                    As i am waiting since 10 days to receive my order :)           12:06 PM, 11th Feb                   Prince                   I apologize I won't be able to promise regarding a complimentary gift however, we will try our best to do the needful regarding your order.           12:06 PM,
  11th Feb                     User                    Thankyou           12:07 PM, 11th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:07 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2085475