Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 07:24:36 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           11:14 AM, 11th Feb                   Bot                   Hi again!           11:14 AM, 11th Feb                     User                    I have made an order and its already shipped           11:15 AM, 11th Feb                     User                    Can you change the payment method for me           11:15 AM, 11th Feb                     User                    I want to pay online           11:15 AM, 11th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:15 AM, 11th Feb                     User                    Hello           11:16 AM, 11th Feb                     User                    Can you change the payment method for me           11:16 AM, 11th Feb                     User                    I want to pay online 
           11:16 AM, 11th Feb                   Prince                   Please do let me know the order number?           11:16 AM, 11th Feb                     User                    7434619260           11:18 AM, 11th Feb                   Prince                   Kindly allow me a moment to check.           11:18 AM, 11th Feb                     User                    okay           11:18 AM, 11th Feb                   Prince                   As we can see you have selected the payment mode as cash on delivery.           11:21 AM, 11th Feb                     User                    Yes           11:21 AM, 11th Feb                   Prince                   Once the order is placed we are unable to change the payment mode.           11:21 AM, 11th Feb                     User                    Okay thank you           11:21 AM, 11th Feb                   Prince                   Is there anything else, i can help you with?           11:22 AM, 11th Feb                   Prince
                    It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:24 AM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2085253