Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 07:10:45 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello. I ordered from your outlet on 4th of feb last Thursday for click and collect. But I haven't got the message yet for collection. How many days will it take?           11:03 AM, 11th Feb                     User                    Order no. 6270843922           11:05 AM, 11th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:07 AM, 11th Feb                   Prince                   Kindly allow us a moment to retrieve your information.           11:07 AM, 11th Feb                   Prince                   Our order has now arrived at the store for collection, and is ready for pick-up.  We request you to visit the store and collect your order. You need to bring the following with you to collect your order:  1. Your confirmation email, the text 
 message you receive 2. Identification. This should be either: - Valid National ID or Iqama Number - Valid driver's license or passport featuring a current photograph  The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.           11:08 AM, 11th Feb                     User                    Hello I ordered from centrepoint on 4th of February for click and collect but I haven't hot any notification of collecting it. My order no. Is 6270843922. How many days will it take?           11:08 AM, 11th Feb                   Prince                   Our order has now arrived at the store for collection, and is ready for pick-up.  We request you to visit the store and collect your order. You need to bring the following with you to collect your order:  1. Your confirmation email, the text message you receive 2. Identification. This should be either: - Valid National ID or Iqama Number - Valid driver's license or pas
 sport featuring a current photograph  The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.           11:09 AM, 11th Feb                     User                    Oh okay thank you           11:09 AM, 11th Feb                   Prince                   Is there anything else, i can help with?           11:09 AM, 11th Feb                     User                    No that's all. Thank you           11:10 AM, 11th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:10 AM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2085194